How can we help you?

Help online

Download doumentation, manuals, start up guides, program examples and much more.

Documentation Portal BETA

Take a look in our new portal for manuals and documentation.

SmartStore

iX Developer and iX RunTime versions, X2 firmware, BCS Tools , acirro+ licenses and more.

Connected forum

Share ideas and experiences with other users and our experts.

Technical trainings

Extensive training programs for all our products.

Video tutorials

Watch our videos designed to help you learn and troubleshoot

Service inquiry

Register online for a quick resolution.

Security advisories and critical info

Access security advisories and critical information related to our products.

End of life

Access EOL notifications and recommended replacements

Contact support

Our global support organisation is ready to help and guide you.

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Hardware life cycle management

Hardware life cycle management

Beijer Electronics divides the hardware product life cycle into the following phases: Active, Mature, Limited and Discontinued. Each product passes through these phases during its product life cycle.

 

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Software life cycle policies

Software life cycle policies

Beijer Electronics divides the software life cycle policies into the three following: Evergreen policy for software as a service (SaaS), one-year upgrade path policy for desktop software and a discontinued policy.

 

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